The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Onsen Experience
“The shared onsen was a serene escape, allowing us to unwind and enjoy the soothing hot springs, enhancing our relaxation time.” view full review
Spacious Comfort
“Our twin suite room was impressively spacious, equipped with luxurious amenities that made our stay very comfortable and enjoyable.” view full review
Delicious Breakfast
“The breakfast selection was good, offering a broad array of choices that catered to all tastes, making our mornings special.” view full review
Convenient Shuttle Service
“The complimentary shuttle service to Odawara station made our travel easy and stress-free, allowing us to explore the area without hassle.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Free shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Garden area
Sauna
Hot spring bath
Public Bath
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Trouser press
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
924-1 Kiga, Hakone-Machi,
Hakone,
Japan,
Kanagawa
Map view
924-1 Kiga, Hakone-Machi,
Hakone,
Japan,
Kanagawa
City landmarks
Spa Centre
Hakone Kowakien Yunessun
1.9
km
1300 Gora
Hakone Museum of Art
1.6
km
Museum
Okada Museum of Art
1.9
km
Waterfall
Chisuji Falls
1.9
km
Museum
Hakone Craft House
640 m
Museum
Hakone Meissen Antique Museum
900 m
1251 Sengokubara
Hakone Ropeway
2.6
km
Japan
Owakudani
3.0
km
Museum
Hakone Gora Park Craft House
650 m
223 Miyanoshita
Taikoyu
1.1
km
1300 Gora
Hakuundo Chaen
810 m
Museum
Hakone Glass Nomori Museum
3.4
km
Gallery
Picasso Pavilion
1.0
km
Ninotaira
Ninotaira Onsen
1.0
km
Kowakudani
Horai Garden
1.7
km
1251 Sengokuhara
Owaku-dani Valley
3.0
km
Sokokura
Taiko no Iwaburo
1.2
km
Museum
Pola Museum of Art
2.7
km
Mount Myojo
1.6
km
1297 Ninotaira Hakone Kowakien Yunessun
Sanno Shrine
1.4
km
Mori no Yu
1.5
km
Hakone
Mount Soun
2.3
km
555 Sokokura
Hakone Tenoyu Onsen
6.9
km
Nearby
Museum
Hakone Open-Air Museum
560 m
Park
Hakone Gora Park
560 m
Museum
Hakone Museum of Photography
560 m
1307 Kiga
Miyaginohayakawa River Bank
560 m
1300 Gora
Gora Park
560 m
923 Miyagino
Kantaro-no-yu
560 m
Gora
Goro Onsen
560 m
Restaurants
Wangfujing
5.8
km
617 Miyagino
Pannomimi
5.8
km
170 Miyagino
Tabiya
170 m
945 Kiga
Ginkatsu Kobou
560 m
1300-694 Gora
Okonomiyaki Kaji
620 m
1300-268 Gora
Emblem Flow Dining & Bar
620 m
1320-179 Gora Emblem Flow Hakone
Meshidokoro Daiwa
660 m
1300-39 Gora
Marmie Kitchen
690 m
1300-39 Gora Hakone-Machi
Yamahiko Sushi
5.3
km
635-1 Hakone-Machi
Box Burger
5.4
km
637-1 Miyagino
Itoh Dining by Nobu
990 m
1300-64 Gora
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.3
Location
7.1
Service
9.0
Dining
7.4
Guest reviews
8.0/10
based on 8 reviews
8.9
8.9/10 based on 684 reviews
Pete
United Kingdom,
May
2024
7.8/10
The hotel offers spacious rooms that were well equipped with the latest technology, making it convenient for our family trip with a toddler. While the room was nice, the pricing was on the higher side. The service provided was exceptional, especially with the foot onsen inside the room. The location was convenient for accessing nearby attractions but felt a little isolated. The dining experience provided a variety between western and Japanese breakfast options, primarily including bakery items and fresh juice. Overall, the hotel delivered a mix of positive and negative aspects that suited our needs during the stay.
Rooms
8.0
The rooms were well equipped with the latest technology and spacious enough for our family.
Service
9.0
The service was exceptional, and having a foot onsen inside the room added a special touch to our stay.
Location
7.0
The location was convenient for exploring nearby attractions, although it felt a little isolated.
Dining
7.0
The dining experience offered a good selection between western and Japanese breakfast options.
Facilities
8.0
The hotel provided a variety of facilities that catered to our needs during the stay.
Mark
United States,
April
2024
7.8/10
The hotel is a good choice for travelers with toddlers, offering spacious rooms equipped with the latest technology and plenty of USB ports. While the room size and amenities are commendable, the pricing may be considered on the higher side.
Rooms
8.0
I really appreciated the spacious room, especially when traveling with our toddler. The technology and USB ports were super convenient.
Service
9.0
The service was top-notch, with the staff being extremely friendly and helpful throughout my stay. They made me feel valued and well taken care of.
Location
7.0
The location was convenient for exploring nearby attractions, although it felt a bit isolated. However, it was within a reasonable distance to Gora Station and attractions like the Hakone Open Air Museum.
Dining
7.0
The dining options were satisfactory, offering a mix of bakery items, fruits, salads, and juices. The choice between a western or Japanese breakfast was a nice touch.
Facilities
8.0
The facilities were well-equipped and functional, providing a comfortable stay overall.
David
United Kingdom,
April
2024
8.0/10
I was pleasantly surprised by this hotel. The rooms were well-equipped with the latest technology and had plenty of USB ports, which was very convenient for charging our devices. The rooms were also spacious, perfect for us as we were traveling with our toddler. The service was incredible, making us feel truly valued guests. The location was convenient, especially for visiting attractions nearby. The dining experience offered a nice selection between a western or Japanese breakfast. Overall, a comfortable stay with great amenities.
Rooms
8.0
The rooms are a good size and well-equipped with the latest technology, plenty of USB ports for charging devices.
Service
9.0
The service was incredibly helpful and made us feel valued inside the room.
Location
8.0
The location was convenient, with easy access to nearby attractions.
Dining
7.0
The dining experience was nice, offering a choice between a western or Japanese breakfast.
Facilities
8.0
The facilities were well-maintained and added to the overall comfort of the stay.
John
United Kingdom,
December
2023
8.0/10
Our stay at the hotel was great overall. The rooms were spacious and well-equipped with the latest technology, making it convenient for our family with a toddler. The service was top-notch, with staff being incredibly helpful and charming. The location, while convenient for visiting places like the Pola museum, felt a bit isolated at times. The dining experience offered a lovely selection of mainly bakery items, but the options could be more diverse. The facilities were well-maintained, providing a comfortable stay.
Rooms
9.0
The rooms were spacious and well-equipped with the latest technology, including plenty of USB ports for charging devices.
Service
9.0
The staff was very helpful and fantastic, creating a welcoming atmosphere throughout our stay.
Location
7.0
The location was convenient for our visits, although it felt a bit isolated at times.
Dining
7.0
The dining experience offered a lovely selection of mainly bakery items, although more variety would have enhanced the experience.
Facilities
8.0
The facilities were well-maintained, contributing to a comfortable stay.
George
United Kingdom,
August
2023
8.2/10
The hotel offers well-equipped rooms with the latest technology and plenty of USB ports for charging devices, featuring a private onsen which is a nice addition, although the pricing can be considered high. The rooms are of a good size.
Rooms
8.0
I loved the technology in the room and having plenty of USB ports made charging my devices so convenient. The private onsen was a real treat, although I did find the pricing a bit steep. The room size was just right for a comfortable stay.
Service
9.0
The service at this hotel was outstanding. The staff really went out of their way to ensure a pleasant stay. I particularly enjoyed the foot onsen, which added an extra touch of relaxation to my experience.
Location
7.0
The hotel's location was convenient, especially for trips to places like the Pola museum. It's not too far from Gora Station, which was very convenient for exploring the area. However, it felt a little isolated at times.
Dining
8.0
The dining experience was lovely, especially with the selection of bakery items, fruit, salad, and juice available from the buffet. The homemade bread was a standout for me, although some may find the pricing on the higher side.
Facilities
9.0
The facilities at the hotel were excellent, providing everything I needed for a comfortable stay.
John
United States,
August
2023
8.4/10
The hotel was in a convenient location with some nearby attractions and a short distance from Gora Station. The rooms were spacious and well-equipped with the latest technology, ideal for families with a toddler. The service was excellent, with friendly staff going out of their way to make us feel valued. The dining options were diverse, offering a choice between Western and Japanese breakfast selections. However, the location felt a little isolated, and the wait for the hotel car service was longer than expected.
Rooms
9.0
The rooms were spacious and well-equipped with the latest technology, including plenty of USB ports for charging devices. Our room even had a private onsen, which was a delightful feature for our family with a toddler.
Service
9.0
The service at the hotel was exceptional, with the staff being brilliant and really making us feel valued. We particularly enjoyed the foot onsen and appreciated the effort put into ensuring a comfortable stay.
Location
7.0
The hotel's location was convenient, being not too far from Gora Station and near some attractions. However, it felt a little isolated, and there were delays in the hotel car service, which impacted our overall experience.
Dining
8.0
The dining experience was varied, offering a choice between a Western or Japanese breakfast. The menu included bakery items, fruit, salad, and juice, catering to different preferences.
Facilities
9.0
The hotel facilities were impressive, offering services like room service, dry cleaning, housekeeping, and a free shuttle service. The diverse amenities added value to our stay.
Mark
United Kingdom,
July
2023
8.2/10
The hotel offers well-equipped rooms with the latest technology and plenty of USB ports for charging devices. The room ambiance is nice, but the pricing is on the higher side.
Rooms
8.0
The room with a private onsen was well-equipped with the latest technology and plenty of USB ports for charging devices.
Service
9.0
The staff went out of their way to provide fantastic service, being very helpful and charming. The foot onsen was a brilliant addition to the service.
Location
7.0
The hotel is not too far from Gora Station, which is convenient for transportation. It may feel a little isolated, but the location is still convenient for exploring nearby attractions.
Dining
8.0
The dining options were excellent, offering a choice between a western or Japanese breakfast. The breakfast experience was nice, especially from the buffet selection.
Facilities
9.0
The hotel facilities were incredible, offering various amenities like room service, dry cleaning, housekeeping, laundry, and a free shuttle service.
Charles
United States,
July
2023
8.0/10
Our stay at the hotel was a mixed experience. The rooms were spacious and well-equipped, but the price was on the higher side. The service was fantastic, making us feel truly valued, although we felt the overall cost was a bit steep. The location was convenient for exploring nearby attractions, but it felt a bit isolated. The dining options were satisfactory, offering a variety to choose from. The facilities were top-notch, especially the private onsen.
Rooms
8.0
The rooms were spacious and well-equipped with modern technology, including plenty of USB ports for charging our devices. The private onsen was a luxurious touch.
Service
9.0
The staff were friendly and helpful, making us feel valued throughout our stay. The foot onsen was a unique and enjoyable experience.
Location
7.0
The hotel's location was convenient for visiting nearby attractions like Hakone Yumato. While it was not too far from Gora Station, it felt a bit isolated.
Dining
7.0
The dining experience offered a good selection of menu items, between a western or Japanese breakfast choice. The fresh cream cakes were a delightful treat.
Facilities
9.0
The facilities were impressive, especially the private onsen, offering a luxurious and relaxing experience during our stay.
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